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Legal

Privacy policy

This policy describes current practice and may be updated.

01

Who we are

Vanguard Drives is a driveway contractor based in Hertfordshire. For any privacy question, contact us on 07440 005204 or by email at vanguarddrives@gmail.com.

02

What we collect

When you send an enquiry we collect your name, email address, the type of work you are interested in, and optionally your postcode and message. If you call, we may note your name, number and details of your enquiry.

03

Why we use it

Only to respond to your enquiry, arrange a visit, prepare a quote and carry out any work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to enquiries.

04

Spam protection

Our online form uses Cloudflare Turnstile to check that submissions come from a person. Cloudflare processes limited technical information about your browser and connection to do this, under its own privacy policy.

05

How it is stored and shared

Enquiries are delivered by email to our business inboxes. We do not sell your information or use it for unrelated marketing. Service providers that deliver email and hosting process it on our behalf.

06

How long we keep it

We keep enquiry details only for as long as they are needed to deal with your enquiry and any resulting work, and for reasonable record-keeping. Old enquiries are reviewed and deleted by the business owner. We do not currently operate a fixed automatic deletion schedule.

07

Your rights

You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.

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